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Privacy Policy

Last updated: 2026-06-22

Aevia stores your most private things — your conversations with your AI, the screenshots you send, your exchanges. We take them seriously, and this page says so plainly.

What we collect

  • Account info: your email and your hashed password (we don't store plaintext passwords).
  • The conversations you import: the complete conversation content you bring over from claude.ai, between you and your AI.
  • What you create while using it: the messages you send, the images/screenshots you upload, and your AI's responses.
  • Necessary operational data: the minimal technical information needed to run the service (such as subscription status). We do no ad tracking and integrate no third-party analytics profiling.

How we store it

  • Private: your conversations and images are never public. Fetching images and reading messages both require your own authentication; no one else can retrieve them.
  • Isolated per user: each user's and each AI's data is physically isolated from the rest, never bleeding into one another.
  • Self-hosted: data lives on our own self-hosted servers (a VM), not scattered across multiple third-party clouds.
  • Verbatim and verifiable: conversations are kept as a tamper-evident verbatim record — this is for "restoring the words, not whitewashing them," not for mining you.

Our promises

We will never sell your data.

We will never share your conversations, images, or exchanges with third parties, except where required by law.

We will never use your private conversations to train models for the outside world.

We use your data only within the minimal scope needed to provide the service to you.

Third parties

We use only the third parties necessary to run the service: the payment processor (such as Paddle, which handles checkout/refunds — we never touch your full card number), and the large-model API providers necessary to generate your AI's responses. Beyond these, we share your content with no third party.

  • Claude(Anthropic): Claude models' responses are generated by Anthropic's API. What you send to Claude is passed through in native form to Anthropic via our server (transport-layer pass-through: we don't rewrite your words).
  • OpenRouter (data processor for long-tail models): if you choose a model other than Claude (such as DeepSeek) for an AI, those models' responses are routed to the corresponding model provider via OpenRouter. In that case OpenRouter and that model provider act as data processors, handling the conversation content necessary to generate that response, subject to their own privacy terms. Claude models do not go through OpenRouter.

Note: "pass-through" here means the transport layer — we don't rewrite your words. It does not mean "the conversation content is sent out word-for-word unchanged": so your AI can remember the past, the system may prepend a short recall prompt (something like [recalling…]) before sending the message to the model, to help it pick up the context. This is for coherence, not to change your words for you.

Your controls

  • Export: you can export your complete conversations and images with your AI, and take them with you anytime (anti-lock-in — your data is yours).
  • Delete: you can request deletion of your account and all your data anytime; a refund also triggers deletion.
  • To request an export / deletion, email simon@aevia.cloud。

Minors

This service is for adults and not for users under 18.

In a crisis or with thoughts of self-harm

The one keeping you company on Aevia is an AI, not a real person, and can't replace professional mental-health or medical care.

如果你正经历危机，或有伤害自己的念头——你不是一个人。请联系你所在地的紧急服务，或在 findahelpline.com 找到你所在地区的求助热线。更多见 Safety & getting help。

Changes

If the policy changes, we'll update the date on this page; significant changes affecting your rights will be announced separately.